Project Management
Published: 28/08/2008
The application of Six Sigma in software development projects is well known, but the utility of Six Sigma for software implementation projects is also worth a mention.
Software implementation projects commonly have the recurring problem of going off-track with regard to target implementation...
Published: 28/08/2008
The concept of zero defects as explained and initiated by Philip Crosby is a business system that aims at reducing the defects in a process, and doing the process correctly the first time itself.
The Concept of Zero Defects
When would a product be acceptable to a customer? It would be...
Published: 28/08/2008
Interviewing major influencers of the Six Sigma initiative is a technique that initiates the involvement and consideration of everyone.
The CEO or top management generally proposes the need for a Six Sigma initiative. Conducting interviews of these people is equally necessary, as is the need...
Published: 28/08/2008
This is because Six Sigma aims at minimizing variation in products and processes, and Lean Manufacturing aims at eliminating manufacturing waste.
Possible Areas for Implementation:
-Research and Development
The Research and Development process is the most important process in...
Published: 27/08/2008
Green Belts are those employees of the organization who undertake various Six Sigma activities part-time, under the guidance of the Black Belts and work towards achieving the objectives and goals.
The Six Sigma trained Green Belts undertake short projects that do not require extensive...
Published: 27/08/2008
They may be team leaders, managers or others relevant to the process, but may not be in leadership positions. They have very good knowledge about the process and its critical areas. They are an integral part of DMAIC and DFSS projects.
The solutions brought in by the improvement team are...
Published: 27/08/2008
Service desks functions are highly customer oriented. They are in a position to understand the voice of the customer and have the data required for Six Sigma projects.
Areas for application of Six Sigma Training:
-Customer complaints: Help desk operations in themselves are about problem...
Published: 27/08/2008
The voice Of the Customer, external as well as internal, is necessary to understand the factors that are critical to the success of the Six Sigma project.
Importance of Employee Assessment
The contribution of employees has to be carefully assessed by the business. HR metrics or employee...
Published: 25/08/2008
Project management consists of 4 main elements; scope, resources, time and cost. All elements need to be managed properly if the project is going to be a success. Poor management can lead to project failure hence why it is so important.
Project Scope
The project scope outlines what the...
Published: 21/08/2008
There are roles such as Champions, Master Black Belts, Black Belts, Green Belts, and other team members. The Champion and Master Black Belt are at higher responsibility levels.
Let's take a look at the roles of Champions and Master Black Belts.
Champions
The simplest way to explain the...
