Who wouldn't like to be more successful? However you measure success, whether in money or friends or the size of the flowers in your garden, more is usually better. More money is especially nice. But there is the clue. Rather than spending your efforts on the more, spend them on the better.
The common way to achieve more is to work harder: longer hours, faster weeding, doing extra favors....
Every businessperson learns quickly that customers are valuable. Repeat customers are the most valuable of all. Yet the vast majority of businesspeople do not take the simple steps that attract new customers and keep existing ones. Hence, most new businesses fail, and older ones go through hard times.
Quality is the single most important determining factor of success on a long-term basis....
To improve something is to make it better. To make something better is to improve its quality. To improve a relationship, increase its quality.
What is quality in a relationship? Two simple words: confidence, and togetherness.
Confidence is not the same as trust. Trust is often based as much on hope as on reason, and is lost for small reasons or no reason at all. One instance of poor...
Most people who manage other people have one thing in common: they are busy. They not only have their own work to do, but they have to make sure the people they are managing are doing what needs to be done. Nothing makes them happier than having confidence in their staff. This is where you come in.
Doing a job well not only benefits your boss. It also benefits you, the company as a whole,...
Quality consists of making things better. That's all. When you do something better, when you produce better results, you are achieving higher quality. The rewards range from personal satisfaction to admiration from others to financial success. If you make a relationship better, you get (and give) more happiness. In short, better is good.
The reason people have a hard time achieving higher...
Quality in parenting, as in any other activity, is measured by results: children to be proud of, who are happy and do well. Anyone who gets good results in any activity is applying some of the principles of quality, whether they know it or not. More to the point, anyone who applies the principles of quality gets good results.
The First Major Principle of quality is that quality is an...
The Third Major Principle of quality depends on the first two Major Principles of quality; by using all three, you are well on your way to being an excellent parent. First, you have a Quality Attitude: you try to make things around you better than they have been, and you try to do whatever you are doing better than you did it before. Second, you have recognized that when someone criticizes you,...
Better than what? Better than Sally down the hall? Better than the principal thinks you are? Better than you are now? That last choice is easy to accomplish, so I hope it's what you mean.
The principles of quality apply to teaching as much as they do to anything else. To make something better is to improve its quality. To become a better teacher is to improve your quality as a teacher....
Raising a child does not have to be by guess and by gosh and hope you're doing it right. Parenting is an activity, and like any and every action or activity, it is subject to the principles of quality. When the principles of quality are known and applied, high quality follows. Even more important, since children learn mainly by example, they learn and apply the principles of quality in their...
People who have not studied the principles of quality often think of quality as a goal to be achieved, and get discouraged because it seems so difficult to achieve. This idea is unfortunate, because it shuts the door on success. In any endeavor, from parenting to playing pool to getting a job or a promotion, using quality as a tool will lead to success, inevitably and by definition.
To make...
