From time-to-time you will come face-to-face with a customer that isn’t happy with your service.
At this point, resolution and customer happiness should become your approach to diffuse the situation. Here are a few tips when dealing with an \"upset\" customer.
1. It’s not personal.
Though it may seem that the customer is attacking you, remember it’s not personal. The...
Has Free Advice increased in Value?
To answer that question you would have to consider the source of the advice. If the source has a perceived value then the advice has value as well.
In the past free advice was rooted in the adage, you get what you pay for. Indicating that advice was nothing more than opinion and had little or no value.
In todays Internet world that adage...
If you are a current credit card holder MasterCard or Visa -- you may be overlooking an important way to make your card work even better for you: by joining a rewards program. Why possess a plain old credit card when you get rewarded for using the same card? Lets take a look at how you can receive benefits from your current card.
Some cards are offering rewards based on your...
Are you looking for ways to save yourself money? If the answer is yes then read on as I have the answer to your prayers, by changing your credit card to one that offers a balance transfer deal.
The credit card companies are looking for your business, so there has never been a better time to check out the great deals that are on offer, and save yourself some money at the same time....
If you are unhappy with the interest rate you currently receive for your credit then there are a number of steps you may wish to consider taking in order to get yourself better rates and more favourable terms. These include:
Ensuring that you credit report is accurate and up to date
Requesting better rates from your existing credit providers
Applying for better rates from...
Most executives and professionals know that, by developing a network of colleagues, they can gain a most valuable asset--one that can make a difference, especially during volatile and difficult times. That difference can be the one between a prolonged search with unimpressive results and one with less time and stress invested--which results in a position that can advance one’s...
2 seconds after Halloween it seems that all the retail stores put up their Christmas decorations - trying to capture as much of the Holiday market as possible. Typical ways that retail stores use to capitalize on the holidays include extended hours and sales. This is all well and good. Today I want to give you an early present by giving you some novel ways to think about holiday...
Trading the Forex market has became very popular in the last few years. But how difficult is it to achieve success in the Forex trading arena? Or let me rephrase this question, how many traders achieve consistent profitable results trading the Forex market? Unfortunately very few, only 5% of traders achieve this goal. One of the main reasons of this is because Forex traders focus in...
Not a whole lotta time to think about business principles and ethics when flying Air Moldova from Chisinau to Frankfurt. The constant creaking sounds make it hard to focus on developing one idea over seven hundred words. Most of one’s concentration goes to simply keeping the Soviet-built, Yakovlev Yak-42 up in the air. So as I gnaw on my lamb kabob (for breakfast!), and the plane...
Maybe you were surprised or even upset with that the meeting never get to be about that one thing that you thought it was going to be about. Everybody else kept talking about other things that you could not have cared less about.
Keep reading below and I will share some of the secrets that make meetings efficient, energized and excellent. People often ask me for advise on this topic...